Our indirect payment options include Medisave, AIA, CHAS, Baby Bonus/CDA Account Nets Card and IHP.
Smilepoint is CPF Medisave accredited for dental surgery. Approved procedures include: wisdom teeth surgery, dental implants and biopsy.
We allow the use of Medisave for approved procedures by a direct deduction process without any upfront cash payments.
Smilepoint Dental Centre at Holland Village is a CPF Medisave approved dental clinic. In many other dental clinics, they collect the full cash amount before processing the claim. At Smilepoint, we try to simplify the process so that the patient does not need to come up with cash upfront.
To do this, we need the documents below at the time of/before surgery:
1) Original NRIC of patient – needs to be sighted by witness/clinic staff
2) Original NRIC of Medisave account holder (spouse, children, parents, grandparents). However, in the case of grandparents, they must be either Singapore Citizen or Permanent Resident (if the medisave account holder is not the patient, proof of their relationship i.e. marriage certificate, birth certificate is required).
3) Statement of account of the Medisave account holder (sufficient balance required)
You can also print out this form from the CPF website using your SINGPASS. Log onto your account on the website, www.cpf.gov.sg. You can also go to any of the CPF offices to request a printout.
To ensure the privacy of patients, Smilepoint will not go into a patient’s account to check the balance.
After the claim is submitted, the CPF board will write to the Medisave account holder with the total amount that has been deducted from the Medisave account.
If the patient does not submit the above documents before the surgery, the full payment will need to be paid in Cash or Nets.
Documents will then need to be submitted within 5 working days to allow the use of Medisave. In this instance, the money can only be refunded in 3 weeks after Medisave approval & banking clearance. All monies can only be refunded in the form of a crossed cheque to the Medisave account holder’s name, and needs to be collected & signed for in person.
Smilepoint is a Baby Bonus approved institution. Funds from CDA accounts can be used for dental treatment of the child and their siblings. Please bring the child & sibling(s)’ birth certificates for verification.
Smilepoint is a preferred service provider with AIA.
Please mention your insurance plan when booking your appointment & check that your insurance card is valid. When coming-in for your appointment, present your dental insurance card at the front desk and we will help you in claiming your dental treatment.
Smilepoint at Holland Village is an AIA accredited clinic. Patients with AIA dental coverage can enjoy treatment under AIA coverage. When booking an appointment, mention your AIA membership to our friendly phone staff, and don’t forget to bring your AIA dental card on the day of your appointment. We will help you fill-in the appropriate forms. We will handle all claims ourselves, so your peace of mind is guaranteed. Simply walk-in for your treatment on the time of your appointment and walk-out.
We also provide subsidized co-payment outpatient dental services under the Community Health Assist Scheme (CHAS).
In order to receive subsidized treatment, you will need to make an appointment with us and present both your CHAS card and your NRIC upon registration. For more information about CHAS and SmilePoint, please read here.
Community Health Assist Scheme (CHAS) allows Singapore citizens of lower or middle income households to enjoy subsidies for medical care and dental care, at participating clinics island-wide.