First-time patients may book their appointment online by following the prompts below to proceed.
Is this your first time as a patient in Smilepoint?
Please give us a call at 6475 1028 or email us and a coordinator will be happy to answer any question you may have about orthodontic treatment and help you book an appointment.
To book an appointment successfully, it is important that you select the reason for your appointment. In this way, we can assign the right clinician to you.
Online Booking: Things To Note
Contact Number: A valid 8 digit phone number is required for online booking. If we are unable to contact you for confirmation, your appointment may be cancelled. Appointments booked with an invalid phone number will be cancelled immediately.
Rescheduling: Should you need to cancel or reschedule, we need at least 48 hours notice.
Cross Infection: Patients who are ill should reschedule their dental appointments to avoid potential discomfort during dental treatment & prevent cross-infection to the staff and healthy patients.
Punctuality: Please arrive 3 minutes before your appointed time. Punctual clients will be seen first. Due to time constraints, clients who have missed their appointed times may be rescheduled.
Payments: Expected at the time of treatment.
Insurance Cards – AIA dental insurance, IHP and Fullerton Healthcare cards as well as CHAS and Pioneer Generation cards need to be valid and presented upon arrival at reception.
Smilepoint is open from Monday to Saturday.
Monday to Friday: 8:30 am to 6:30 pm
Saturday: 9 am to 6 pm
Telephone: 6475 1028
Please allow 3-5 working days for email / SMS responses.